Robur, leader company in the field of gas-based air conditioning systems.
Technical manuals management system
The system consists of two main parts: a database for managing technical tables to be inserted into the manuals and an editor for composing texts of the documents.
Tables are built by choosing from a complete list of product features, managed by Robur’s technical staff. Robur’s staff charged of composing company manuals have access to all the information stored into the database by the technical staff and can set up any table from this database. It is also possible to create specific tables not linked to the database. This way, any change made by technical staff to the database reflects automatically in the document tables. On the other hand, the editing and composing system of the manuals rely on a database where all the basic sentences (texts) of the documents are stored. Using a drag & drop technique, people writing technical manuals put together the texts of any specific document. Any document is a self-standing entity, out of the database, but each sentence composing the documents maintains a link to the database. This way, the same sentence (technically called a “text atom”) may appear in several documents and the database is able to “know” which documents each text atom is linked to. Changes made to a text atom in the database automatically reflect into all the documents which the atom is a part of.
The system has a versioning feature and keeps track about who and when the documents have been built up and who and when any variation has been made. A document multilingual managing feature is also previewed in the future. Translators may access via the Internet all text atoms to be translated so as in ELPS, the assisted translation and automatic pagination service set up and managed by Pragma 2000 for Carrier and Toshiba.
The system consists of two main parts: a database for managing technical tables to be inserted into the manuals and an editor for composing texts of the documents.
Tables are built by choosing from a complete list of product features, managed by Robur’s technical staff. Robur’s staff charged of composing company manuals have access to all the information stored into the database by the technical staff and can set up any table from this database. It is also possible to create specific tables not linked to the database. This way, any change made by technical staff to the database reflects automatically in the document tables. On the other hand, the editing and composing system of the manuals rely on a database where all the basic sentences (texts) of the documents are stored. Using a drag & drop technique, people writing technical manuals put together the texts of any specific document. Any document is a self-standing entity, out of the database, but each sentence composing the documents maintains a link to the database. This way, the same sentence (technically called a “text atom”) may appear in several documents and the database is able to “know” which documents each text atom is linked to. Changes made to a text atom in the database automatically reflect into all the documents which the atom is a part of.
The system has a versioning feature and keeps track about who and when the documents have been built up and who and when any variation has been made. A document multilingual managing feature is also previewed in the future. Translators may access via the Internet all text atoms to be translated so as in ELPS, the assisted translation and automatic pagination service set up and managed by Pragma 2000 for Carrier and Toshiba.
Projects
Hardware, Heating and Plumbing catalogues
Europa 2000 Prontogros
- short text, often multilingual
- graphics of medium complexity with pictures of products
- intense usage of tables containg product information
- commercial data (prices) subject to frequent updates and often showing different currencies
Service requirements:
- precision
- reliability
- time reduction
- no more manual verification
Clients:
Emicon (FC) Europa 2000 Prontogros (RA) Holmec (RN) Sodifer (RN)